Frequently asked questions
It is very easy to place an order in our online store. First of all, you need to choose a bouquet and add it to your shopping cart. Go to the checkout page and fill in all required fields. Make sure you enter the correct address and phone number of the recipient. Pay in a convenient way. You will receive an order confirmation by email. We do the rest ourselves.
How can I pay for my order?
You can pay for your order only online on the website. There are several methods available such as credit card, PayPal, ApplePay, etc. All available payment methods can be found on the checkout page.
Can I place an order without knowing the recipient's address?
Sure. In this case, the administrator will definitely contact the recipient to clarify the time and delivery address. However, if you wanted to make a surprise, the administrator may not talk about flowers when they call. Let us know in the comment to the order.
Can you make a bouquet based on my photo?
Of course, you can, just send us a photo of the bouquet by e-mail - firstname.lastname@example.org or call the manager.
Is the confidentiality and security of information guaranteed?
Naturally. In its work, our company uses data exchange protocols only with secure payment systems. We have the appropriate certificates for all used payment systems. In addition, we do not store customer bank card details anywhere. And the client's personal data is not transferred to third parties, the recipient has only one way to find out the sender's name: a postcard, if any.
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